Terms of Service

Terms and conditions of use

Last updated: December 5, 2025

1. Acceptance of Terms

By accessing or using Taxora AI ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service. These Terms apply to all users, including visitors, registered users, and subscribers.

2. Description of Service

Taxora AI is an AI-powered tax compliance and automation platform designed for businesses operating in the United Arab Emirates. The Service provides:

  • Automated VAT and Corporate Tax calculations and filings
  • Document analysis and receipt processing
  • Tax deadline tracking and compliance reminders
  • AI-powered tax advice and guidance (AskTaxora)
  • Integration with accounting systems, banks, and business tools
  • Export-ready tax reports and documentation

3. Account Registration and Security

To use certain features of the Service, you must:

  • Provide accurate, current, and complete information during registration
  • Maintain and update your account information to keep it accurate
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized access or security breach
  • Be at least 18 years old and have the legal capacity to enter into contracts

You are responsible for all activities that occur under your account. Taxora AI is not liable for any loss or damage arising from unauthorized use of your account.

4. Acceptable Use

You agree not to:

  • Use the Service for any illegal purpose or in violation of UAE or international laws
  • Attempt to gain unauthorized access to the Service or related systems
  • Interfere with or disrupt the Service or servers connected to the Service
  • Use the Service to transmit viruses, malware, or harmful code
  • Reverse engineer, decompile, or disassemble any part of the Service
  • Use automated systems (bots, scrapers) to access the Service without permission
  • Impersonate any person or entity or misrepresent your affiliation
  • Use the Service for sanctioned entities or prohibited activities
  • Share your account credentials with third parties

We reserve the right to suspend or terminate your account if we detect any violation of these Terms.

5. Subscription and Payment

The Service is offered on a subscription basis. By subscribing, you agree to:

  • Pay all fees associated with your selected subscription plan
  • Automatic renewal of your subscription unless cancelled
  • Price changes with 30 days' notice
  • No refunds for partial subscription periods (except as required by law)

You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of your current billing period. You will continue to have access to the Service until the end of the paid period.

6. Intellectual Property

The Service, including all content, features, software, and technology, is owned by Taxora AI and protected by copyright, trademark, and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use the Service for your business purposes in accordance with these Terms.

You retain ownership of all data and content you upload to the Service. By using the Service, you grant Taxora AI a license to use, process, and store your data solely to provide and improve the Service.

7. Disclaimers

Important Disclaimers:

  • Not Tax Advice: Taxora AI provides technical validations and automation tools, not legal or tax advice. You should consult qualified tax professionals for advice specific to your situation.
  • Technical Validations Only: Our VAT ID validations, tax calculations, and compliance checks are technical validations based on publicly available data. They are not official government confirmations and do not replace verification by competent authorities.
  • No Guarantee of Accuracy: While we strive for accuracy, we do not guarantee that all calculations, validations, or AI-generated content are error-free. You are responsible for reviewing and verifying all outputs.
  • Service Availability: The Service is provided "as is" and "as available." We do not guarantee uninterrupted, error-free, or secure access to the Service.
  • Third-Party Integrations: We are not responsible for the availability, accuracy, or functionality of third-party services (banks, ERPs, Google services) that you connect to Taxora AI.

8. Limitation of Liability

To the maximum extent permitted by law, Taxora AI and its affiliates, officers, employees, and agents shall not be liable for:

  • Any indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, data, or business opportunities
  • Errors or omissions in tax calculations or compliance outputs
  • Penalties, fines, or legal consequences arising from your use of the Service
  • Service interruptions, downtime, or technical failures

Our total liability for any claims arising from or related to the Service shall not exceed the amount you paid to us in the 12 months preceding the claim.

9. Indemnification

You agree to indemnify, defend, and hold harmless Taxora AI and its affiliates from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

  • Your use or misuse of the Service
  • Your violation of these Terms
  • Your violation of any law or rights of third parties
  • Any content or data you submit through the Service

10. Termination

Either party may terminate this agreement:

  • By You: Cancel your subscription at any time through your account settings
  • By Us: We may suspend or terminate your account immediately if you violate these Terms, engage in fraudulent activity, or fail to pay fees

Upon termination, your right to use the Service will cease immediately. We may delete your account and data after a reasonable retention period, except where retention is required by law.

11. Governing Law and Dispute Resolution

These Terms are governed by the laws of the United Arab Emirates. Any disputes arising from or related to these Terms or the Service shall be resolved through:

  • Good faith negotiation between the parties
  • If negotiation fails, binding arbitration in accordance with UAE arbitration laws
  • Arbitration shall take place in Dubai, UAE

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by email or through the Service. Your continued use of the Service after changes become effective constitutes acceptance of the modified Terms. If you do not agree to the changes, you must stop using the Service and cancel your subscription.

13. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

14. Contact Information

If you have questions about these Terms, please contact us: